Lükscasino Tr Responsible Gambling
On our platform, gambling is offered as entertainment. We do not guarantee winnings. This page answers the most common questions about responsible gambling.
What Is the Age Limit for Registration?
Only players who are at least 18 years old can register. The registration form asks you to confirm this separately. We reserve the right to verify your age and identity. Verification is completed with an ID card, passport, or driver's license. Documents are reviewed through KYCAID, an independent provider. This check may be requested during or after registration.
How Do I Exclude Myself from Play?
You may want to take a break from gambling. In that case, you have the right to exclude yourself.
| Question | Answer |
|---|---|
| How do I send the request? | You send it from your registered email address. |
| What happens after the request? | You need to confirm it on the site. |
| When does my account close? | It closes once pending payouts are completed. |
| When can I reapply? | At least 30 days after the previous request. |
You can submit a self-exclusion request once every 90 days. A second request within the same period is not processed. We reserve the right to review this request. We may decline it where necessary. This process applies to both casino and sports betting. Our platform offers both services under a single account.
Can I Set a Deposit or Bet Limit?
At present, there is no instant deposit-limit tool. There is also no session-time or bet-limit tool. If you want to restrict your play, one path is currently available. That path is a self-exclusion request sent by email. This can feel different for users expecting an instant panel setting. Your request is reviewed through email. No instant switch or slider is available.
Advantages and Points to Note
- Advantage: The exclusion process runs on a clear timeframe.
- Advantage: Your request is logged through email.
- Advantage: Your account closes once pending payouts are completed.
- Note: There is no instant, self-adjustable limit tool.
- Note: Self-exclusion requests can only be sent by email.
- Note: A new request requires a 30-day wait.
How Do I Reach Support?
You can send your exclusion request to our support team. You can also ask any question about this page. Keeping gambling controlled for you matters to us. A request sent by email is reviewed within a short time. Use the email address registered to your account for the request. A request from a different address may not be verified.
Frequently Asked Questions
How often can I exclude myself from play?
You can submit a self-exclusion request once every 90 days. A second request within the same period is not processed.
Can I set an instant deposit or bet limit?
No, there is currently no instant limit-setting tool. The only path is a self-exclusion request sent by email.
Does my account close right after exclusion?
No, the account closes only once your pending payouts are completed.
Frequently Asked Questions
How often can I exclude myself from play?
You can submit a self-exclusion request once every 90 days. A second request within the same period is not processed.
Can I set an instant deposit or bet limit?
No, there is currently no instant limit-setting tool. The only path is a self-exclusion request sent by email.
Does my account close right after exclusion?
No, the account closes only once your pending payouts are completed.